Privacy & Cookies

1. About this policy

This privacy policy explains how ExpatExpo handles information collected through the ExpatExpo website and its associated services.

As the website develops, new services may be introduced. This policy will be updated when those services materially change the way personal information is handled.

2. Information you provide

We may receive personal information when you choose to provide it to us.

This can include your name, email address, username and other information you submit through ExpatExpo.

Examples include creating a member account, sending a message through the contact form, joining a newsletter, submitting a contribution or making an advertising enquiry.

3. Member accounts

If you create an ExpatExpo account, we store the information needed to operate that account, including your username, display name and email address.

Passwords are not stored as readable text. They are processed using secure password hashing before being stored.

More than one member may use the same email address, but each member account has its own unique username and password.

4. Contact messages and contributions

When you contact ExpatExpo, the information you submit may be stored so that we can read, manage and respond to your enquiry.

This may include your name, email address, the type of enquiry, your message and the date on which it was submitted.

If you submit material for possible publication, we may contact you about that contribution before deciding whether to use it.

5. Newsletter and email communications

If you choose to subscribe to an ExpatExpo newsletter or other optional email service, your email address will be used for that purpose.

Marketing or newsletter emails will provide an appropriate way to unsubscribe.

Creating a member account does not automatically mean that you have agreed to receive optional marketing emails.

6. Information collected when you visit

Like most websites, ExpatExpo may receive technical information when the site is used. This can include information such as browser type, device type, pages visited, approximate location derived from network information, referring pages and the time of a visit.

This information may be used for security, troubleshooting, website statistics and understanding how ExpatExpo is being used.

7. Cookies

Cookies are small pieces of information that a website can store in your browser.

ExpatExpo may use cookies that are necessary for functions such as member login, security and maintaining a signed-in session.

Additional cookies may later be used for analytics, preferences or advertising where appropriate. Where consent is legally required for non-essential cookies, ExpatExpo will provide the relevant choice before using them.

8. Website statistics and analytics

ExpatExpo intends to collect visitor statistics to understand which pages and subjects are useful, how visitors find the site and how the website can be improved.

Where third-party analytics services are used, this policy and the website's cookie controls will be updated as necessary.

9. Advertising and click tracking

ExpatExpo may display advertising and sponsored links in clearly identified positions.

We may record information about advertising impressions and clicks so that we can measure whether an advertising position or campaign is being used.

ExpatExpo may also link to related websites or services operated separately from ExpatExpo. Those websites are responsible for their own privacy practices.

10. How information is used

Information collected by ExpatExpo may be used to operate and secure the website, provide requested services, manage accounts, respond to enquiries, administer subscriptions, improve content and understand website usage.

We may also use information where reasonably necessary to prevent abuse, investigate security problems or comply with applicable legal obligations.

11. Sharing information

We do not sell your personal information.

Information may be processed by service providers that are reasonably necessary to operate the website, hosting, email, payments, analytics or other ExpatExpo services.

Information may also be disclosed where required by law or where reasonably necessary to protect the website, its users or the rights of others.

12. Payments and paid membership

ExpatExpo may introduce paid membership or other paid services.

Where payments are handled by an external payment provider, payment-card information will normally be processed by that provider rather than stored directly by ExpatExpo.

This policy will be updated with the relevant payment-provider information before paid membership is activated.

13. Data retention

Personal information is retained for as long as reasonably necessary for the purpose for which it was collected, to operate the relevant service, maintain appropriate records, resolve disputes or meet legal obligations.

Different types of information may therefore have different retention periods.

14. Security

Reasonable technical and organisational measures are used to protect information held by ExpatExpo.

No internet service can guarantee absolute security, but the website is designed to limit unnecessary access to administrative systems and personal information.

15. Your choices and rights

Depending on the law applicable to you and to the processing involved, you may have rights concerning personal information held about you, including rights to request access, correction or deletion in appropriate circumstances.

You may also withdraw from optional email communications using the unsubscribe method provided with those communications.

16. External links

ExpatExpo contains links to other websites. Once you follow an external link, the destination website's own privacy and cookie policies apply.

17. Changes to this policy

This policy may be updated as ExpatExpo develops, particularly when new membership, newsletter, analytics, advertising or payment services are introduced.

The date shown at the top of this page indicates when this version was last updated.

18. Contact

Questions about privacy or the information held by ExpatExpo can be submitted through our Contact page.